Service/Maintenance Contracts

Service/Maintenance Contracts... Keep you systems running as they were designed to do. Reduce running costs and protect your investment and stay compliant...

Service/Maintenance Contracts

Save yourself money and keep your Air Conditioning and Refrigeration equipment in tip-top condition… and stay on the right side of the law!

Can you trust us with your equipment?

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F-Gas regulations now require that…

All operators of HCFC refrigeration and air conditioning systems to take “all precautionary measures practicable” to prevent and minimise leakage. It states that all fixed equipment systems with a refrigerant charge greater than 3kG will require an annual check for leakage (this includes the majority of systems currently installed in the UK). This must be under taken by qualified personnel and they will be required to properly recover any HCFC refrigerant removed from a system. Our engineers are fully qualified to undertake all of this work.

Your warranty is only valid with a maintenance contract in force…

It is a pre-requirement of the Manufacturer’s 3, 5 or 7 year extended warranty (where applicable) that a maintenance contract is in force throughout the entire warranty period.

Reduce running costs…

By ensuring everything is working as efficiently as it should be – so you’re not paying any more than you need to.

Enhance the potential working life…

Of the your equipment and minimise breakdown. When your systems are serviced they’ll be operating as efficiently as they can be – and as they were designed to be; thus reducing stress on mechanical components and other moving parts.

What happens on a normal maintenance visit?

One of our highly skilled and qualified engineers will call to site, at a time convenient to yourself, and carry out a full service to the system(s) covered by the contract.

Checks are made against either a major or minor check list (depending on level of cover and time of year). Any defects will be noted down and, when the product is under warranty, steps will be taken to restore normal operation ASAP. Outside of warranty: If the repair will involve a spare part being fitted you will be notified of the cost and asked for authorisation to carry out the repair – prior to any repair work taking place.

Electronic Documentation and Compliance.

We now have a full iPad based system for all our service, maintenance and installation works. This enables us to provide you instantaneously with electronic documents that will prove your compliance with the new FGas regulations.

Each maintenance customer has a login and password for our website (login from button on the top left hand side button on our homepage) where they can download maintenance sheets and other documents such, insurance certificates, training certificates, health and safety policy/etc.  

This has been especially useful for our ISO14001 registered clients when they are undergoing Environmental Assessments as documents are available on-line/24-7.

What benefits are there?

Peace of mind that you have done everything possible in order to minimise possible equipment breakdown. Our maintenance contracts (Bronze upwards) ensure a priority service response over non–contractual customers, equating to less downtime , should a breakdown occur, and also include a negotiated sales discount on any parts that may be used (-10% on standard spare parts). We are confident that our range of maintenance contracts will provide you with the regular, preventative maintenance necessary to ensure your units operate as intended.

We offer four levels of cover to our customers…

Budget Contracts

Budget Contracts are for customers that make light use of their equipment and wish to fulfil their minimum legal obligations by law. (For example: domestic bedroom installations).

Bronze Contracts

Bronze Contracts are for customers that make moderate use of their equipment. (For example: quiet offices / conservatory installations).

Silver Contracts

Silver Contracts are for customers that make heavy use of their equipment. (For example: busy offices / club installations).

Gold Contracts

Gold Contracts are for customers that make constant use of their equipment and wish to have complete peace of mind. (For example: computer room / professional establishment / retail / school installations). All of our contracts are available on pay monthly schemes if required (subject to setup fees).

There is also a new demand for health based services (doctors/dentists/etc) to have their equipment serviced every 3 months to comply with the new HTM regulations.

How can I arrange a contract or receive a free quote?

You can contact us in any of the following ways:

  • Simply call us on 0161-877-4030 and speak to our Maintenance Department
  • Fill in our Contact Form
  • Email
  • Live Chat (during normal office hours) on the bottom right hand side of your screen.

The images below are from a dentists unit which hadn’t had any maintenance carried out for just over 12 months! You can practically see the bugs breeding on it!


Latest News!

Founding Director, Roy Dearden, wins the coveted Institute of Refrigeration’s Service Engineer Lifetime Achievement Award!

Kool-it’s Director wins IOR Service Engineer Lifetime Achievement Award! Our founding director, Roy Dearden, last week won the coveted Institute of Refrigeration’s Service Engineer Lifetime Achievement award! The IOR Service Engineers’ Section makes a lifetime achievement award to recognise an individual’s…

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Kool-It Celebrate their 44th Birthday!!

2016 is another big year for Kool-It – it’s our 44th Birthday! Roy and Mary Dearden started the company in 1972 (our original name was Salford Refrigeration). This year has been made extra special with our founding Director, Roy Dearden,…

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