Faulty Air Conditioning or Refrigeration System?

If you have a broken down air conditioning or refrigeration system pick up the phone and give us a call!

Faulty Air Conditioning or Refrigeration System?


We have a dedicated service department full of highly qualified, technical, engineers who are able to attend to your break down at your earliest convenience.

What is it going to cost me?

We like to Keep It Simple here at Kool-it so we have a fixed pricing structure as shown below:

Assuming the site is in the Manchester area (has an ‘M’ postcode) – our call out fees are as follows:

£87.00 + VAT Call out charge. This includes our travel, mileage and up to an hour on site.

Additional time on site is charged at £20.00 + VAT per half hour thereafter.

Please contact us for an exact quote if your site is out of the ‘M’ postcode area.

What about any parts?

If we can repair the system, without parts or materials, during the time on site then this is the only amount you will pay!

If the system needs additional parts/materials we will provide you with a quotation to fix the system once the problem has been diagnosed.

If we have the required parts/materials on our highly equipped service vehicles we can then, with your authorisation, proceed with the repair and get you back up and running as soon as possible.

How can I arrange a call out?

You can contact us in any of the following ways:

  • Simply call us on 0161-877-4030 and speak to our Service Department
  • Fill in our Contact Form
  • Email service@koolit.co.uk
  • Live Chat (during normal office hours) on the bottom right hand side of your screen.

Latest News!

Founding Director, Roy Dearden, wins the coveted Institute of Refrigeration’s Service Engineer Lifetime Achievement Award!

Kool-it’s Director wins IOR Service Engineer Lifetime Achievement Award! Our founding director, Roy Dearden, last week won the coveted Institute of Refrigeration’s Service Engineer Lifetime Achievement award! The IOR Service Engineers’ Section makes a lifetime achievement award to recognise an individual’s…

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Kool-It Celebrate their 44th Birthday!!

2016 is another big year for Kool-It – it’s our 44th Birthday! Roy and Mary Dearden started the company in 1972 (our original name was Salford Refrigeration). This year has been made extra special with our founding Director, Roy Dearden,…

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